Mobile / Slots
vs779 collects only the account and transaction data needed to run your wallet, process payments through Upay and Bank Transfer, and keep your session secure. This policy explains what we gather, how we store it, and the choices available to you — with access subject to your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact information, and the payment method you connect to your wallet. Where you use Upay or Bank Transfer, we record the transaction reference needed to match deposits and withdrawals to your account. We do not store full card or wallet credentials on our servers; payment processing runs through the operator's verified payment channel, and only the reference data reaches us. We also collect session data — the device type, browser, and pages visited during your logged-in session. This lets us detect unusual access patterns and keep your account from being used without your knowledge. Cookies that support login persistence and language preferences are set automatically; you can manage these through your browser settings at any time. Retention periods follow the requirements of the jurisdiction under which we operate. Where local law and eligible region rules require us to hold records for a defined period, we do so and then delete or anonymise them. Your account data is never sold to third parties. Any disclosure happens only where required by a lawful authority or where you have explicitly requested it. Questions about specific retention periods can be sent to our support route.
Not every part of your experience falls under this single policy document. Understanding the boundary helps you direct questions to the right place and know which rules protect which part of your account. The four areas below clarify what sits inside our policy, what is governed by separate terms, and what belongs to a third-party service we do not control.
Your login credentials, session history and account settings are fully within this policy. We are responsible for how that data is stored, who can view it inside our system, and how long we keep it after your account closes.
Deposit and withdrawal records linked to Upay or Bank Transfer sit inside this policy for reference and audit purposes. The actual payment processing is handled by the payment operator; their own data terms apply to how they handle your wallet credentials.
Game content served from studios such as Pragmatic Play, PG Soft and Microgaming runs within the lobby but is delivered by those providers. We do not collect additional personal data through the game session beyond what is logged in your main account activity record.
Any link that takes you away from vs779 — whether to a payment gateway confirmation page or an external help resource — falls outside this policy. We cannot control how third-party sites collect or use your data once you leave our domain.
You have practical choices about the personal data we hold. Reviewing what is stored is the starting point: open the account settings area after you log in and check the profile details shown there — name, contact number and linked payment method. If anything is out of date or incorrect, you can update most fields directly from that screen without contacting us. For fields that are locked after verification, submit a correction request through our support channel and we will process it once identity is confirmed. Beyond correction, you may ask us what categories of data we hold, request a copy in a readable format, or raise a concern about how we have used your information. All requests are handled through the same support route — there is no separate privacy desk. Where your local law and eligible region grant a right to deletion, we will review the request against our retention obligations and respond with what we can and cannot remove and why. We aim to keep this process straightforward, so start with your account page before contacting support.
Log in and open account settings to see the personal details and transaction history currently attached to your profile.
Update unlocked fields directly in your profile. For verified or locked fields, contact support with your account reference and the correction you need.
Send a request through our support route asking for a summary of the personal data categories we hold on your account.
Any concern about how your data has been handled — including a request to understand a specific use — goes to the same support channel, not a separate privacy address.
If your question is not answered in this document, or you need to act on a right described here, the routes below are the published channels available for privacy-related requests. Use the route that suits your situation; each one connects to the same account support team. Availability depends on your local access and region.
Open the live chat widget on vs779 while logged in to your account. State that your query is a privacy matter so the team can direct it correctly.
Send your privacy request — including your account reference, the specific data you are asking about, and the action you want taken — to the support email address published in your account area.
The account help section on vs779 lists the current contact options and any updates to how privacy requests are routed. Check there first if you are unsure which channel to use.
Our approach to your data is built around keeping only what is needed, protecting it during storage and transit, and being clear about how long we hold it. Each of the four areas below reflects how we operate — not aspirational claims, but the actual controls in place when you use your account.
We set cookies for login persistence, language preference and basic analytics. You can block or clear them through your browser settings. Blocking essential cookies may affect your ability to stay logged in, but you remain in control of that choice at all times.
Access to your account record inside our system is restricted to authorised staff working on your query. We do not expose your data across departments without a clear service reason, and your payment reference data is not readable by game-content staff.
We hold account and transaction records for as long as required under the jurisdiction we operate in and your eligible region's rules. Once that period passes, records are deleted or anonymised. You can ask us what period applies to your account through the support route.
Correction and deletion requests are handled by the same support team that manages account queries. There is no separate process — send your request with your account reference and the specific change or removal you are asking for.
These are the questions we hear most often about how this policy works in practice. Each answer reflects what actually happens on the platform — no generic statements. If you have a question not covered here, use the support route listed in this policy.
We collect your name, contact details and the payment method you link to your wallet — such as Upay or Bank Transfer. We also log session data like device type and browser version to help keep your account secure. We do not collect more than we need to run the service.
We do not sell your personal data. Disclosure only happens where a lawful authority requires it or where you have explicitly asked us to share something. Payment processors receive only the transaction reference data needed to match your deposit or withdrawal to your account.
Log in and open account settings — most fields can be edited directly from there. If a field is locked after verification, contact support with your account reference and the exact correction you need. We confirm changes once identity is verified.
Retention periods depend on the jurisdiction and your eligible region. We hold records for as long as required by applicable rules, then delete or anonymise them. Send a request through our support route if you want to know the specific period that applies to your account.
Yes. Send a request through the live chat or email support route, including your account reference and a clear description of what you want. We will confirm what categories of data we hold and provide a summary in a readable format where your local law and eligible region allow it.
Closing your account stops new data from being collected, but we retain historical records for the period required under our operating jurisdiction and your eligible region's rules. Once that retention period ends, records are deleted or anonymised. Contact support for details specific to your account.